At Lux Blinds, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.

1. Information We Collect

  • Personal details (name, email, phone number, address) when you place an order or contact us.
  • Payment information (securely processed by third-party payment providers).
  • Browsing data (cookies, IP address, and device information) to improve our website experience.

2. How We Use Your Information

  • To process and fulfill your orders.
  • To communicate with you regarding your purchases or inquiries.
  • To improve our website, services, and customer experience.
  • To send promotional emails (you can opt out anytime).

3. Data Protection & Security

We implement strict security measures to protect your personal data from unauthorized access, alteration, or misuse.

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties, except for essential service providers (e.g., payment processors, shipping companies) to complete your order.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal data.
  • Opt out of marketing communications.
  • Request details of the data we hold about you.

6. Cookies Policy

We use cookies to enhance user experience and analyze website traffic. You can manage cookie preferences in your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.